Back At You Office
ADMIN: Halting Leads
? Halting Brokerage Leads for Agents As an Admin, you have the authority to temporarily pause an agent from receiving any brokerage-generated leads. This is perfect for managing agents who are on vacation, medical leave, or in between projects. ?️ ...
ADMIN: Act As Feature
? Using the "Act As" Feature As an Admin, you can "impersonate" your users to see exactly what they see in their individual Back At You accounts. This allows you to step into another user's account to see the platform exactly as they do. You can ...
ADMIN: Mastering Quick Links
? Mastering Quick Links Quick Links transform Back At You into a true "one-stop shop" for your team. By adding external resources directly into the platform, you save time and keep your agents focused. You can find the Quick Links button at the top ...
ADMIN: Resolving Unassociated Listings
? Resolving Unassociated Listings If an agent reports that their listings are missing from Back At You, it is usually because the listings are unassociated. This typically happens when there is a name mismatch between the MLS and Back At You (for ...
ADMIN: Managing Your Back At You Users
? Managing Users in Back At You As an Admin, your User Management Dashboard is the central hub for onboarding, tracking, and organizing your team. Access it by selecting User Management on the left-hand menu. ➕ Adding a New Agent or User Click the + ...
ADMIN: How do I get leads from lead router to Back At You?
? Connecting LeadRouter to Back At You Follow these two simple steps to redirect your LeadRouter traffic into your Back At You ? Step 1: Identify Your Unique Lead Email Address Before contacting support, you need to know exactly where the leads ...