As an Admin, you have the power to create a cohesive and professional brand experience by managing the default appearance of all user Home Dashboards. This includes setting organization-wide default colors for widgets and controlling the palette of colors users can choose from for customization.
Navigate to Settings: Click the Settings icon in the top-right corner.
Open Display Options: Select Dashboard Display under the Dashboard Callout section.
Choose Your Customization Level: * System Default Colors: Automatically applies the standard system palette to all user widgets.
New System Default Colors by Widget: Allows you to customize colors for each specific widget.
If you choose to set colors by widget, you can manage two main areas:
Default Color Palette: Select the specific colors you want to make available to your agents. This limits their choices to brand-approved colors.
Default Color Dropdown: Pick the specific color the widget will use by default.
Preview: Use the Example Preview on the side to see how your changes will look before going live.
Once you are satisfied with the color settings, scroll to the bottom and click Save.