Agent Vanity URLS

Agent Vanity URLS

✨ Elevate Your Brand: Understanding Vanity URLS

A Vanity URL is a powerful marketing tool—it's a custom, memorable web address designed to match your personal brand or business perfectly.

Instead of a long, complicated address like https://www.johnsmith.companyurl.com, you can use a short, professional, and easy-to-recall domain such as www.JohnSellsHomes.com.

This article walks you through the two main ways to use a Vanity URL with your Back At You website.


➡️ Forwarding A Custom Domain (The Simple Redirect)

What Does Forwarding Mean?

Domain forwarding is the simplest way to use your vanity URL. When someone types your custom address (e.g., www.JohnSellsHomes.com) into their browser, they are automatically redirected to your primary, longer web address (e.g., www.JohnSmith.CompanyURL.com).

This action is configured within the settings of your domain host or registrar (like GoDaddy or Namecheap).

Types of Forwarding

  • Standard Forwarding (Recommended)

    • How it Works: The user types your vanity URL, but the browser address bar changes to show the final destination URL. This is the standard, simple redirect.

    • Action Item: Simply enter your Agent Vanity URL into the Website Address field of your agent profile.

  • Forwarding with Masking (Not Supported by Back At You)

    • Important: Back At You does not support this method.

    • How it Works (Generally): This method attempts to hide the destination URL, keeping the vanity URL visible in the browser bar. If you currently have masking enabled, you must switch to Standard Forwarding or use the Domain Mapping option below.

💡 SSL Certificate Note: When using Standard Forwarding, no separate SSL setup is required. Your company's existing wildcard SSL certificate already protects your subdomain!

🗺️ Using a Vanity URL: Domain Mapping (Making Your URL Primary)

 What is Domain Mapping?

Domain Mapping is the professional upgrade. Instead of just forwarding, you configure your Domain Name System (DNS) settings so that your custom domain (e.g., www.JohnSellsHomes.com) entirely replaces the default company domain.

Your custom domain becomes the primary web address. Visitors will only see your professional domain in the browser—the original company subdomain disappears!

Instructions for Setting Up Domain Mapping

To make your custom URL display instead of your company-provided one, you need to map your domain by updating your DNS settings:

Login to your domain host or registrar account (i.e. GoDaddy, Namecheap, etc.) and follow the below instructions: 

Once the DNS settings are set, you will need to get an office admin at your company to make some needed changes in your domain settings within ClientBAY.
Warning
ADMIN: to learn how to forward an Agent's website to a Different URL in ClientBAY - click here. 
Once these changes have been made, be sure to notify support@backatyou.com that you need an agent SSL for the domain and they will help facilitate the rest.

Need Assistance with DNS Changes?

If the technical steps feel overwhelming, don't worry!

  • Contact Your Domain Host's Support: Give them the required A and CNAME record instructions and ask them to assist you with the setup.

  • Contact Back At You Support: The team at support@backatyou.com is ready and happy to help you with the entire process!


🔑 Agents with Custom-Purchased Websites

If you have purchased your own custom website outside of the Back At You platform, you can still leverage ClientBAY for your marketing and branding!

To ensure your custom website URL appears everywhere:

  • Simply enter your custom website domain into the Website Address field in your agent profile.


Why We Keep the Back At You Agent Website

Even if you use a custom site, we still generate a Back At You agent website in the background. This is a crucial safety measure!

  • Protection: This background site acts as a safeguard to prevent clients from landing on broken links.

  • Platform Dependencies: Key ClientBAY features, such as Property Watch and Market Watch, rely on the Back At You-created websites.

Please Note: Features like Property Watch and Market Watch will always direct clients to your Back At You agent website URL. This behavior cannot be changed.

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