As an Admin, you can add custom data fields to your Company Roster. This is perfect for tracking extra details like emergency contacts, shirt sizes, or anniversary dates.
First, you need a "Group" to keep your new fields organized.
On the left-hand menu, go to User Management and select Custom Fields.
Click the + Add Group icon in the upper right corner.
Type a name for the group (e.g., "Emergency Contact Info") and press Save.
Now, add the individual items you want to track within that group.
Click the green Add Field button under your new group.
Enter the Field Name (e.g., "Contact Name").
Customize the settings:
Field Type: Choose how the data is entered (text box, dropdown, etc.).
Required: Check this if the field must be filled out for every user. 🚩
Validation/Max Characters: Set rules to ensure the data is entered correctly.
Press Save to add the field to your group.
Once saved, you can immediately start using these fields on your roster.
Go to your User Management Dashboard.
Select any Agent or user.
Look at their Profile—your new Field Group and Fields will be there, ready to be filled out! ✍️
💡 Pro Tip: If you have many custom fields, grouping them logically (like "Onboarding Details" vs. "Marketing Preferences") makes it much easier for your team to navigate the user profiles!