ADMIN: Creating and Managing Teams in ClientBAY

ADMIN: Creating and Managing Teams in ClientBAY

๐Ÿ‘ฅ Managing Teams in ClientBAY: A Complete Guide

Overview: This guide walks Admins through the process of creating a real estate team, managing members, establishing a professional brand, and launching a dedicated team website.


๐Ÿ—๏ธ Step 1: Create a New Team

Before you begin, ensure all individual team members are already added to your Agent Roster.

  1. โš™๏ธ Access Settings: Click the Settings icon in the upper right-hand corner of your dashboard.

  2. ๐Ÿข Open Teams: Under the Company category, select Teams to view your Team Dashboard.

  3. โž• Start a New Team: Click the + New Team button in the upper right.

  4. ๐Ÿ“ Configure Details: Name the team, assign a Team Leader, and set your lead routing rules.

  5. ๐Ÿ’พ Save: Click Save to finalize. Your team will now appear on the dashboard!


๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ Step 2: Add or Remove Team Members

Keep your team roster up to date to ensure leads are routed to the right people.

  1. ๐Ÿ” Select the Team: Click on the specific team name from your dashboard to open the Team Details page.

  2. ๐Ÿ‘ค Add Members: In the Member box, start typing an agent's name. Select their name from the automatic suggestions.

  3. ๐Ÿ—‘๏ธ Remove Members: To remove an agent, click the three-dot action button (โ‹ฎ) next to their name and select Remove.


๐ŸŽจ Step 3: Team Photo and Branding

Make your team stand out by adding high-quality photos and logos to your marketing materials.

  1. ๐Ÿ–ผ๏ธ Upload Profile Photo: From the Team Details page, upload your Team Profile Photo. This serves as the primary profile image for the teams marketing.

  2. ๐Ÿ“ Upload Team Logos: Upload your logos to ensure your branding looks professional on any background:

    • Light Logo: Upload a version to be used on dark backgrounds.

    • Dark Logo: Upload a version to be used on light backgrounds.

  3. ๐Ÿ’พ Save Your Progress: Click the Save button in the upper right-hand corner to lock in your branding.


๐ŸŽฏ Step 4: Set and Track Team Goals

Keep your agents motivated by tracking their performance through the ClientBAY software.

  1. ๐Ÿšฉ Navigate to Goals: Click the Goals tab at the top of the Team Details page.

  2. ๐Ÿ”ข Input Targets: Fill in your desired production goals and click Save.

  3. ๐Ÿ”„ Update Stats: If goals change mid-year, edit the numbers, click Recalculate, and then click Save.

  4. ๐Ÿ–จ๏ธ Print Reports: Click the Print button to download a Year-to-Date (YTD) report.


๐ŸŒ Step 5: Create a Team Website

Give your team a dedicated online presence with a custom-branded domain.

  1. โš™๏ธ Access Domains: Go to Settings > Domains and click + New.

  2. ๐Ÿ–ฅ๏ธ Configure the Site: * Site Type: Select iQ Web Agent Team Website.

    • Associate & Team: Choose the Team Leader's profile and the specific Team name.

    • Domain Name: Type your web address (e.g., https://www.google.com/search?q=teamname.brokerage.com).

      ๐Ÿ’ก Tip: Do not include "www." or "http://" in this field.

    • Site Details: Enter your Page Title (e.g., Vegas Real Estate) and your primary City.

    • Design: Choose a Template Name and a Template ID (this sets your brand colors).

  3. ๐Ÿ  Link Listings:

    • Office ID List: Select all offices that your team members belong to. This ensures the correct listings appear on the site.

    • Lead Registration: Choose how often visitors are asked to sign up (Offer, Nag, or Forced).

  4. ๐Ÿ’พ Finalize: Once you have filled in your preferences, click Save.

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