Your ClientBAY Files Experience

Your ClientBAY Files Experience

๐Ÿ“‚ Files: Your Digital Storage Hub

The Files section has received a major upgrade! You can now manage your own documents and images while accessing important resources provided by your brokerage.

๐Ÿš€ Getting Started

  1. Select the Files  tab from the left-hand menu.

  2. Use the tabs at the top to toggle between:

    • My Files / My Images: ๐Ÿ‘ค Your private storage with full control.

    • Company Files / Company Images: ๐Ÿข Brokerage resources available for download.


๐Ÿ“ค How to Upload & Organize

You can upload directly or create folders to keep your business neat.

Option A: Manual Upload

  1. Select My Files or My Images.

  2. Click Upload a File to drag-and-drop your items, OR click Create Folder ๐Ÿ“ to group your documents.

  3. Pro-Tip: You can create folders inside of folders for ultimate organization!

Option B: Email to My Files Want to save an attachment quickly while on the go?

  1. Send an email to: youruserid@yourclientbaydomain.com 

  2. Subject Line: This becomes the folder name in your CRM.

  3. Attachment: The file will automatically appear in your My Files section.


๐Ÿ› ๏ธ Managing Your Files

Every file and folder has a three-dot action button  that unlocks powerful tools:

  • Basic Actions: Preview, Download, Rename, or Move. 

  • Email & Share: Send a file directly via email or generate a Shareable URL. ๐Ÿ”—

    • Use this for large files that are too big for standard email attachments!

  • โœ‚๏ธ Split PDF: This is a lifesaver! If you have one large PDF, select Split PDF, name your new files, and choose which pages belong to each. ClientBAY will create separate documents for you instantly.


๐Ÿข Accessing Company Resources

Need a company logo or a specific disclosure form?

  1. Select the Company Images or Company Files tab.

  2. Images: Click any image or folder to automatically download it to your computer. ๐Ÿ“ฅ

  3. Files: Use the three dot action button to Preview, Download, or Email the brokerage documents directly to a client.


๐Ÿ’ก Pro-Tip: The "Split PDF" Strategy

๐Ÿ“‘ Save Time on Paperwork: When you receive a large "fully executed" contract package, use the Split PDF tool to break it into individual documents (like the Appraisal, Inspection, and Disclosures) in seconds!

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