eSign

eSign

Using the eSign Tool

You have the ability in ClientBAY to upload and send any document for eSignature

  • Go to the eSign tab on your left hand side menu
  • This opens the eSign dashboard where you can see all your sent eSign documents
  • To start a new document CLICK+ in the upper right hand corner to start setting up the eSign session
  • If you are an admin, TYPE the agent name who will be responsible for the eSigning. For an agent your name should appear.
  •  in the PACKET NAME
  • SET your reminder and expiration requirements
  • IF the eSign is related to a transaction CHOOSE the transaction
  • Then press NEXT
  • TYPE the email subject
  • CHOOSE if there are others that need to be notified of completion in the CC field
  • SELECT if you would like text message notifications
  • TYPE the name of the client to add a contact.  If the person you are sending it to is NOT in your CRM CLICK + to add them to the eSigning and to      your CRM. If the person is already in your CRM  - simply start typing their name and they will populate for you.
  • CLICK NEXT 
  • SELECT the file(s) that you would like to use for the eSign
  • You can UPLOAD  a file from your computer
  • You can USE a file from your HOME FOLDER
  • OR you can USE a transaction document
  • CLICK NEXT
  • The wizard will insert the file(s) you have chosen. 
  • To ADD A TAG (information box) CLICK THE GRAY BAR above what you would like to add
  • DRAG AND DROP the box where you would like it to go
  • You can TYPE in the READ ONLY/WRITABLE DATA options.  However, once it is out for signature the client/signor can only write in the writable data
  • Once you have added all of the tags that you would like CLICK NEXT
  • Review all of the information for sending
  • If it is correct CLICK FINISH
  • If it is NOT correct CLICK PREVIOUS and correct the needed information.


  • On the main eSign dashboard you will see the status of the signatures:
    • SENT
    • OPENED
    • COMPLETED
  • Once the signing is completed there will be a date under the completed column as well
  • You will get email alerts as well as your client takes action on the signings
  • Here on this dashboard you can also grab a completion certificate by selecting the three dot action button for a completed esign packet.


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