ADMIN: Accessing Your SocialBAY Parent Account

ADMIN: Accessing Your SocialBAY Parent Account

The Parent SocialBAY Account is where you will go to help manage all of your agent's SocialBAY accounts. It is also where you can access things such as the Network Scheduler, Recruitment Landing Pages, and the overall settings for your Agent SocialBAY Accounts. These features are only available in the Parent SocialBAY account and can not be accessed through any other SocialBAY account set up for your company.

You can only login to the Parent SocialBAY account by logging in to the ClientBAY account that has been set up to support it.
THIS IS THE ONLY WAY TO ACCESS THE SOCIALBAY PARENT ACCOUNT FOR YOUR COMPANY.

Once you are logged into the ClientBAY account that is connected to the Parent SocialBAY account for your company, you can then use the product switcher in the upper left hand corner to toggle over to the Parent SocialBAY account.

If you are logged into your own ClientBAY account and use the product switcher to toggle over to SocialBAY you will not be in the Parent Account. You HAVE TO be logged into the ClientBAY account that is connected to the Parent SocialBAY account.



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