📄 Guide to Managing Commission Plans, Financials, and Closings

Learn how to create and manage commission plans, assign them to agents, navigate transaction financials, and complete transaction closings step-by-step within your Office Account.

⚙️ Managing Commission Plans

🔍 Viewing Commission Plans

1. ⚙️ Click the Settings gear icon in the upper right-hand corner of Office Account.

2. 💰 Navigate to the Financial Section and select Plans.

3. 📊 Click Commission Plans to open your Commission Plan Dashboard and view all existing plans.

➕ Adding a New Commission Plan

1. 🖱️ On the Commission Plan Dashboard, click the Add Commission Plan button in the upper right-hand corner.

2. 📝 Enter the details for your new plan on the configuration screen.

✏️ Editing a Commission Plan

1. ⚙️ Click the three dots icon next to the relevant plan and select Edit.

2. 📝 Update the plan details as needed.

3. 💾 Click the Save button to apply changes.

🗑️ Deleting a Commission Plan

1. ⚙️ Click the three dots icon next to the relevant plan and select Delete.

2. ⚠️ Confirm the deletion when prompted by the system.
   

👤 Attaching Commission Plans to Agents

1. 👥 Click User Management on the left-side menu and select Users to open the dashboard.

2. 🔍 Select the agent you need to update to open their Details page.

3. 📜 Scroll down to the section titled Accounting Info.

4. 🔽 Select the appropriate plan from the Commission Plan drop-down menu.

5. 💾 Click the Save button in the upper right-hand corner.

💵 Managing Transaction Financials

1. 📂 Open the transaction and select the Financial tab.

2. 📊 Review the Financial Grid on the left side, which displays all financial components.

3. ✏️ Enter values in the right-hand panel to populate calculations on the left grid.

• 📝 Direct Grid Edits: You can only directly edit the Sale Price, Commission Percentages, and Commission Amount on the grid.

• 🧮 Recalculation: If you change the Sale Price or Commission Percentages, click the calculator icon next to the Commission field to recalculate.

• ⚠️ Important Warning: If you change the Commission Amount, do NOT click the calculator icon, as it will reset the commission percentage to 0%. Click the Save button in the upper right corner instead.

• ➕ Additional Fees: Input items like Other Income Share or Referral Fees in the right-side boxes to automatically update the grid correctly.

🏁 Closing a Transaction

💡 Note: If the listing is currently an Active Listing, change its status to Pending to make the Close Transaction button visible.

1. 📂 Open the transaction and select the Financial tab.

2. 🖱️ Click the Close Transaction button in the upper right-hand corner (available once under contract).

3. 📅 Screen 1 (Dates): Verify all transaction dates and click Next.

4. 👥 Screen 2 (Agent Info): Verify agent details and payment distributions, then click Next.

5. 💸 Screen 3 (Fees): Review transaction fees. To check for outstanding balances, click the three dots next to the agent and select Other Fees. Click Next.

6. 🔔 Screen 4 (Review & Notify): Review details and choose whether to notify the agent of the closing.

7. 🖨️ Screen 5 (Final Review): Perform a final review. Print a check from this screen if utilizing the Back at You system.