If a contact requests to stop receiving eMarketing drip campaigns, Back At You keeps track of them in one central location. This allows you to monitor unsubscribes across the entire company.
Click the Settings Icon ⚙️ in the upper right corner.
Select Company-wide Email Campaigns under the Marketing section.
Click the Do Not Send tab along the top of the dashboard.
The List: You can see every person who has opted out of marketing.
Campaign Source: The dashboard shows exactly which campaign they unsubscribed from.
Search & Filter: Use the search bar or the collapsible filter to find specific individuals quickly.
💡 Pro Tip: Monitoring this list regularly can help you identify if a specific campaign has an unusually high unsubscribe rate, allowing you to adjust your content for better engagement! 📈